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Web and web app compatibility

From the course: Windows 10: Troubleshooting for IT Support

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  • Course details

    Windows 10 is the most secure and reliable operating system ever from Microsoft. But when things go wrong, your users need your help to troubleshoot their issues. In this course, instructor Andrew Bettany provides a comprehensive guide to troubleshooting a range of Windows 10 issues commonly encountered by IT professionals—especially help desk professionals tasked with user support. Learn how to remotely help your users, troubleshoot hardware and software, and restore Windows 10 should you need to. You can discover how to resolve user account and permissions issues, and troubleshoot file access, networking and Wi-Fi problems, and Windows 10 startup issues. Plus, learn how to resolve app incompatibilities, diagnose and fix performance bottlenecks. Andrew wraps up the course with a look at essential maintenance tasks that will keep Windows 10 users from encountering problems in the first place.

    Instructor

    • Andrew Bettany

      Andrew Bettany

      Azure Skills Lead for Higher Educations UK. Modern management consultant specialising in Azure, Teams and Microsoft 365.
      View on LinkedIn

      Andrew Bettany is a trainer and author specializing in Microsoft technologies and social media strategy.

      Andrew focuses on cloud and mobility technologies, including Windows 10, Office 365, Microsoft Intune, and Microsoft Azure. He is a keen networker who is passionate about helping people—from young adults to apprentices and career changers—pursue and achieve their learning goals and gain certifications. For eight years, he managed and grew the IT Academy at the University of York, until deciding to focus more on other opportunities, consulting, authoring, and freelance training. He also sits on several company boards as a director and advises on business development and strategy.

      View all courses by Andrew Bettany

    Skills covered in this course

  • Welcome

    - [Narrator] Have you ever browsed your webpage and felt that the page doesn't render correctly? Not all browsers offer the same functionality, nor security. We need to consider how to take into account app compatibility when dealing with Web apps. In the future, more apps are likely to become accessible only via the Web, as this is easier to update and requires little or no administrative effort on the device. We know that an app, or an application, is a program that can be used by an end user to complete tasks, or to access data, so what is a Web app? Well, they are the same, except that a Web app, the interface is part of the application itself, that is, the Web browser interface. As long as you can get a connection to the Internet, you can usually use any browser you want to access and use the app. Typical Web apps include online banking apps, Web mail, and Office Online. When browsing the Internet, there are many different browsers available, and these can be used to view…

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Course Contents