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Using System Restore

From the course: Windows 10: Troubleshooting for IT Support

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  • Course details

    Windows 10 is the most secure and reliable operating system ever from Microsoft. But when things go wrong, your users need your help to troubleshoot their issues. In this course, instructor Andrew Bettany provides a comprehensive guide to troubleshooting a range of Windows 10 issues commonly encountered by IT professionals—especially help desk professionals tasked with user support. Learn how to remotely help your users, troubleshoot hardware and software, and restore Windows 10 should you need to. You can discover how to resolve user account and permissions issues, and troubleshoot file access, networking and Wi-Fi problems, and Windows 10 startup issues. Plus, learn how to resolve app incompatibilities, diagnose and fix performance bottlenecks. Andrew wraps up the course with a look at essential maintenance tasks that will keep Windows 10 users from encountering problems in the first place.

    Instructor

    • Andrew Bettany

      Andrew Bettany

      Azure Skills Lead for Higher Educations UK. Modern management consultant specialising in Azure, Teams and Microsoft 365.
      View on LinkedIn

      Andrew Bettany is a trainer and author specializing in Microsoft technologies and social media strategy.

      Andrew focuses on cloud and mobility technologies, including Windows 10, Office 365, Microsoft Intune, and Microsoft Azure. He is a keen networker who is passionate about helping people—from young adults to apprentices and career changers—pursue and achieve their learning goals and gain certifications. For eight years, he managed and grew the IT Academy at the University of York, until deciding to focus more on other opportunities, consulting, authoring, and freelance training. He also sits on several company boards as a director and advises on business development and strategy.

      View all courses by Andrew Bettany

    Skills covered in this course

  • Welcome

    - [Lecturer] Let's drop onto our Client PC and configure System Protection and then use System Restore. First let's see how to turn on System Protection. I'll click Start and type Control Panel and then choose System and Security and then System. On the left hand side I'll choose System Protection. In the window that opens we can see if the option has been enabled. In the center of the screen we can see that the Protection Settings are turned off. I'll select Configure and then Enable System Protection. I then need to allocate some storage space for the System Restore points. We don't need much, maybe 5 gigabytes, and then click Apply. We can now create a manual restore point by clicking the Create option. We can give the restore point a meaningful name, such as before we delete a device driver or configure a system component, and then click Create. The restore point has been created successfully. I can click Close and then click OK. Now that we have a restore point created, let's use…

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Course Contents