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Registry troubleshooting

From the course: Windows 10: Troubleshooting for IT Support

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  • Course details

    Windows 10 is the most secure and reliable operating system ever from Microsoft. But when things go wrong, your users need your help to troubleshoot their issues. In this course, instructor Andrew Bettany provides a comprehensive guide to troubleshooting a range of Windows 10 issues commonly encountered by IT professionals—especially help desk professionals tasked with user support. Learn how to remotely help your users, troubleshoot hardware and software, and restore Windows 10 should you need to. You can discover how to resolve user account and permissions issues, and troubleshoot file access, networking and Wi-Fi problems, and Windows 10 startup issues. Plus, learn how to resolve app incompatibilities, diagnose and fix performance bottlenecks. Andrew wraps up the course with a look at essential maintenance tasks that will keep Windows 10 users from encountering problems in the first place.

    Instructor

    • Andrew Bettany

      Andrew Bettany

      Azure Skills Lead for Higher Educations UK. Modern management consultant specialising in Azure, Teams and Microsoft 365.
      View on LinkedIn

      Andrew Bettany is a trainer and author specializing in Microsoft technologies and social media strategy.

      Andrew focuses on cloud and mobility technologies, including Windows 10, Office 365, Microsoft Intune, and Microsoft Azure. He is a keen networker who is passionate about helping people—from young adults to apprentices and career changers—pursue and achieve their learning goals and gain certifications. For eight years, he managed and grew the IT Academy at the University of York, until deciding to focus more on other opportunities, consulting, authoring, and freelance training. He also sits on several company boards as a director and advises on business development and strategy.

      View all courses by Andrew Bettany

    Skills covered in this course

  • Welcome

    - [Instructor] The Registry rarely gets corrupted in Windows 10, but you should know how to recognize issues when they occur, and how to manage and maintain the Windows Registry. In a word, the Registry is a database. It stores information on configuration settings for the Windows operating system, such as your desktop background color, or the number of lines that your mouse wheel will scroll in a web page. It also stores settings for hardware devices, apps, and user profile information. Every time a change to a setting of a device, an app, or a user profile, or any other setting is made, that change is typically stored in the Registry. When your system shuts down, a copy of the current Registry database with all the changes are saved and this will be used when your system is switched on again. Built into Windows 10 is the default Registry editor. This is called RegEdit.exe and you can launch the tool from a command prompt window or from Powershell. With the RegEdit tool, you can…

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Course Contents