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Windows 10: Troubleshooting for IT Support

Managing disks

From the course: Windows 10: Troubleshooting for IT Support

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  • Course details

    Windows 10 is the most secure and reliable operating system ever from Microsoft. But when things go wrong, your users need your help to troubleshoot their issues. In this course, instructor Andrew Bettany provides a comprehensive guide to troubleshooting a range of Windows 10 issues commonly encountered by IT professionals—especially help desk professionals tasked with user support. Learn how to remotely help your users, troubleshoot hardware and software, and restore Windows 10 should you need to. You can discover how to resolve user account and permissions issues, and troubleshoot file access, networking and Wi-Fi problems, and Windows 10 startup issues. Plus, learn how to resolve app incompatibilities, diagnose and fix performance bottlenecks. Andrew wraps up the course with a look at essential maintenance tasks that will keep Windows 10 users from encountering problems in the first place.

    Instructor

    • Click here to view Andrew Bettany’s instructor page

      Andrew Bettany

      Azure Skills Lead for Higher Educations UK. Modern management consultant specialising in Azure, Teams and Microsoft 365.

      Andrew Bettany is a trainer and author specializing in Microsoft technologies and social media strategy.

      Andrew focuses on cloud and mobility technologies, including Windows 10, Office 365, Microsoft Intune, and Microsoft Azure. He is a keen networker who is passionate about helping people—from young adults to apprentices and career changers—pursue and achieve their learning goals and gain certifications. For eight years, he managed and grew the IT Academy at the University of York, until deciding to focus more on other opportunities, consulting, authoring, and freelance training. He also sits on several company boards as a director and advises on business development and strategy.

    Skills covered in this course

  • Welcome

    - [Instructor] Let's drop onto our demo PC and take a quick tour around the disk management and virtual hard drives. First I'll right click the start and select disk management. Disk management launches and we can see a popup for initialized disk with disk two selected. We need to choose which partition style for the selected disk we want to use. This could be MBR, master boot record, or GPT, good partition table. The GPT partition style is useful on UFEI motherboards. Where as the MBR option is more compatible. And that's the one we'll choose. I'll confirm the MBR and select okay. Notice in the top half of the screen only drives that have partitions on are visible. Let's take drive one, right click and create a new simple volume. We have a new simple volume wizard appear. And we can click next. And then we can decide how much of the space we want to create as a partition to this volume. I'll click 50,000 and click next. A drive letter is automatically allocated but we can modify…

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Contents