Video is locked.

Unlock the full course today

Join today to access over 16,000 courses taught by industry experts or purchase this course individually.

Windows 10: Troubleshooting for IT Support

Demo: Performance Monitor

From the course: Windows 10: Troubleshooting for IT Support

Start my 1-month free trial
  • Course details

    Windows 10 is the most secure and reliable operating system ever from Microsoft. But when things go wrong, your users need your help to troubleshoot their issues. In this course, instructor Andrew Bettany provides a comprehensive guide to troubleshooting a range of Windows 10 issues commonly encountered by IT professionals—especially help desk professionals tasked with user support. Learn how to remotely help your users, troubleshoot hardware and software, and restore Windows 10 should you need to. You can discover how to resolve user account and permissions issues, and troubleshoot file access, networking and Wi-Fi problems, and Windows 10 startup issues. Plus, learn how to resolve app incompatibilities, diagnose and fix performance bottlenecks. Andrew wraps up the course with a look at essential maintenance tasks that will keep Windows 10 users from encountering problems in the first place.

    Instructor

    • Click here to view Andrew Bettany’s instructor page

      Andrew Bettany

      Azure Skills Lead for Higher Education, Microsoft UK. Specialist in Azure, Microsoft Teams, and Microsoft 365 training.

      Andrew Bettany is a trainer and author specializing in Microsoft technologies and social media strategy.

      Andrew focuses on cloud and mobility technologies, including Windows 10, Office 365, Microsoft Intune, and Microsoft Azure. He is a keen networker who is passionate about helping people—from young adults to apprentices and career changers—pursue and achieve their learning goals and gain certifications. For eight years, he managed and grew the IT Academy at the University of York, until deciding to focus more on other opportunities, consulting, authoring, and freelance training. He also sits on several company boards as a director and advises on business development and strategy.

    Skills covered in this course

  • Welcome

    - [Instructor] Let's drop onto our demo P-C and take a look at the performance monitor to see the counters in real-time, and then how to set up a data collector set. I'll click start and then type perfmon, and then select performance monitor. The performance monitor opens. I'll click the performance monitor node in the left pane. On the default counter, we can see the percentage processor time appears. On the toolbar, I'll click the plus symbol and add an additional counter. In the available counters area, expand physical disk and then click percentage idle time. In the instances of the selected object, I'll select C drive... And then click add. To commit the changes, I'll click okay. The counter is added to the performance graph, and notice the color is green. I'm not using this machine at the moment, and, therefore, the percentage idle time is quite high. If I want to change the color, I can right-click the marker and then change the properties. Let's select blue. We can now see the…

  • Download courses and learn on the go

    Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.

    Watch this course anytime, anywhere. Get started with a free trial today.

Contents