UX Foundations: Research

  • Course details

    User experience is all about catering the design of a product or service to fit the needs of users. UX research plays an important part in this, helping you thoroughly understand those users, assess how well you're serving their needs, and uncover opportunities to create something even better.

    This course introduces the fundamentals of user experience research so that anyone can understand the benefits and start integrating research into their everyday design and development process. Start watching to learn how to use UX research to find the answers to the most basic questions about your customers—who, what, when, why, and how—and drive better user experiences and business outcomes.

    Instructor

    • Click here to view Amanda Stockwell’s instructor page

      Amanda Stockwell

      UX Research | UX Strategy | Teaching

      Amanda Stockwell is president of Stockwell Strategy, a UX research practice focused on lean research methods.

      Amanda also focuses on integrating user knowledge with business goals to create holistic product strategies for businesses large and small. She has focused most of the last decade on finding innovative ways to understand end users and embed that knowledge into an overall process. She has led teams that provide research, design, and UX strategy services, and frequently writes and speaks about her experiences. She has a human factors background and an engineering degree from Tufts University. Follow Amanda on Twitter @MandaLaceyS

    Skills covered in this course

  • Welcome

    - Hi, I'm Amanda Stockwell. Welcome to User Experience Research Fundamentals. This course is intended for anyone whose interested in user experience, but does not have a background in research. You might be a designer looking for more research experience, a product manager, or anyone getting started in UX, or wanting to better understand how research fits into the design and development process. This course will provide an overview of the types of methodologies commonly used, an explanation of the benefits of incorporating UX research, high level breakdowns of the categories of research, considerations for determining what methods to use when, and an introduction to completing your first set of research. If you're ready to dig in and learn more, let's get started.

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Contents