Who are your users? What are their challenges? How can your design solve their needs? UX research can help you answer these questions, and many more. In this installment of UX Design Techniques, Chris Nodder walks through the process of acquiring user data and transforming that data into actionable project ideas. Learn how to observe users interacting with a prototype or simply performing tasks, build experience maps that depict those interactions, analyze the data, and extract ideas for new products and features.
LinkedIn Learning instructor & User Experience consultant working with lean startups, agile teams & enterprise customersChris Nodder is a user researcher, UX fiend, interaction design specialist, and author of Evil by Design.
Chris is a user researcher and interaction design specialist. He is the founder of Chris Nodder Consulting LLC, an agile user experience company that helps large organizations and lean startups build products that users love. He was previously a director at Nielsen Norman Group and a senior user researcher at Microsoft. He has an M.S. in human computer interaction and a B.S. in psychology.
Chris enjoys spreading the word about user-centered design. Aside from his work coaching Fortune 500 clients, he has presented on user experience topics at conferences all over the world. He writes about agile user experience research and design techniques at QuestionableMethods.com and is the author of Evil By Design, a book that describes the persuasive techniques that companies use to draw us in. He encourages you to participate at its accompanying web site, evilbydesign.info.
Skills covered in this course
- [Narrator] Hello, I'm Chris Nodder. Welcome to the second episode of the UX Design Techniques series. In this episode we'll discuss Analyzing User Data. I'll show you how to learn what you're user's pain points are, by watching them perform the tasks you care about in their own environment. I'll talk about observation techniques, how to analyze the data you collect, and how to extract actionable product ideas from this analysis. Now, it's time to dive in and discuss the techniques you can use for gathering and analyzing data on your users. So let's get started.
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