- Duration: 2h 1m 47s
- Skill Level: Beginner
- Released: August 24, 2017
- Viewers: 55,812
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Course detailsTransitioning your company to Office 365? This course provides Level 1 IT administrators with an overview of the most common end-user support requests related to Office 365. Get a quick recap of Office basics, including the features of Word, Excel, PowerPoint, Outlook, Skype, OneDrive, SharePoint, OneNote, Access, Delve, Yammer, Publisher, Sway, and Power BI. Find out how to troubleshoot common account and permissions issues and repair broken apps. Plus, learn how to make sure files are synced correctly between a user's desktop and the cloud. Microsoft solutions expert Sharon Bennett will make sure you have the answers to your users' most frequent questions—before they even ask.
- [Sharon] Welcome to Office 365, Supporting Users. I'm Sharon Bennett, a Microsoft certified solutions expert in cloud platform, infrastructure, and Office 365, and I'll be leading you through this Office 365 course. You can use this course to support your existing internal users who may be new to the Office 365 environment or for your own learning and growth. In this course, we are going to explore the various Office 365 applications included in your subscription, including the popular Word and Excel productivity applications, as well as new services, such as PowerBI and Delve. If you're ready, grab your favorite beverage and let's dive into Office 365, Supporting Users.
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